Hope Chest is provided to help you with family history research. It is not a FamilySearch product. While it can help you find ancestors who need temple ordinances, it does not replace the research that verifies the accuracy of information and that makes sure the ordinances have not already been done. Please check the information you find for accuracy, attach relevant sources, and check for possible duplicates before you reserve ordinances.
If you have questions or comments about Hope Chest please send them to: support@HopeChestSoftware.com.