What Settings Should I Use for My Hope Chest Search?

If you're new to Hope Chest Pro (or even if you're not), the many options for your search can be overwhelming. The vast majority of settings issues we come across come down to this box:

The purpose of the "Save Individuals Regardless of Ordinance Status" (SIROS) box is to allow users to search for and save names that don't have available ordinances. The problem comes when you combine one of the ordinance status options (Request Ordinances, Needs More Info, In Progress) with the SIROS box — these settings cancel each other out.

If you're searching for a specific ordinance status and want to save names with any ordinance available, check all the ordinance boxes, like this:

Happy searching! Questions or suggestions? Email us at [email protected].